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Product updates

New updates and improvements

New release

The new eMarketeer

eMarketeer has been rebuilt with a new interface across the whole app. This is our biggest update since eMarketeer first launched, so this post covers the highlights rather than every change.

Interface and language

  • New interface and navigation across the app.

  • The app is now fully available in Swedish, Norwegian, Danish and Finnish.

  • Improved performance: pages and lists load faster.

Help assistant

  • A help assistant is now available inside the app. Ask questions in plain language and get answers from the documentation without leaving the page.

Campaigns

  • Redesigned and simplified campaign view.

  • Improved folder management.

  • Filter campaigns by creator, tags and latest activity.

  • Search across campaigns and their components.

Contacts

  • New contact card with an overview of contact details at the top.

  • Notes can now be added to contacts.

  • New Journeys tab showing the current step for each journey the contact has not yet completed.

  • The Lead tab is now always available, so a lead can be created from any contact card.

  • The contact list now shows the newest contacts first by default.

Moved and renamed

  • Saved filters are now called Segments.

  • Lead Scoring and Lead Streams have moved to Account Settings.

Improved

  • Tags can be created by typing directly on contacts and campaigns, with no need to set them up first.

  • Files can be uploaded by drag and drop, and sorted and searched.

  • Journeys can be organized into folders, with new filter and sort options.

  • Columns on all four dashboards can now be sorted, pinned, removed and filtered.

  • The default form language can now be set when you create a form.

Fixed

  • Fixed an issue where SuperOffice activities created by campaign automations on new forms showed "Details not available" in the activity web panel.

  • SuperOffice journey steps no longer match company records when looking up a contact by email.

  • The "Create sale" journey step now fills in the sale text in SuperOffice.

  • Failed journey steps now show a readable error message explaining the cause.

  • Fixed an issue where the Telephone and Mobile number fields in forms showed a placeholder that could not be removed.

  • Fixed an issue where hidden form questions with values were not saved.

  • Fixed an issue where recently saved consents could be missed by the consent sync.

FormJourneyIntegrations

Forms, Journeys, and Dynamics 365

Forms

  • Forms can now send confirmation emails on submission.

  • Campaign fields and personalization tokens can now be used in forms.

  • Additional language options added; default translations expanded.

Journeys

  • Journeys now report status per individual step.

Dynamics 365

  • Choose an owner when creating a lead in Dynamics.

  • Lead ID from Dynamics is now shown on the contact card.

  • Activities created with journey steps can now be scheduled.

  • Share to CRM — eMarketeer contacts can now be shared or created in Dynamics.

  • Web panels are now created automatically as Dynamics views on integration.

Fixed

  • Fixed an issue where the "I'm not a robot" reCAPTCHA text was not translated with form language versions.

  • Fixed a server error when adding large background images to forms.

  • Resolved display issues with form themes.

  • Fixed a duplicate email error in the form editor.

  • Options now load correctly in custom contact card field dropdowns.

  • Fixed an issue where journeys could get stuck in a loop on signal triggers.

  • Improved journey conditional logic for contacts that have submitted the same form multiple times.

  • Fixed a bug where if/else steps failed to save.

  • Fixed an issue where the listing of Dynamics marketing lists was sometimes empty.

  • Fixed an issue where Dynamics activities sometimes failed to be created.

  • Fixed an issue where exporting contacts from the checklist to SuperOffice failed.

  • Fixed an issue where campaign fields were not copied when duplicating a campaign.

  • The deprecated old Zapier API endpoint has been removed.

New release

Operational Report dashboard

A new Dashboard report gives you a full account-wide view of campaign activity.

  • Sendouts and Web Sessions — a timeline of sendouts over time alongside website session data.

  • Recent Sendouts — the five most recent email and SMS sendouts, plus upcoming scheduled sendouts.

  • Latest Form Submits — the five latest form submissions with links to contacts.

  • Active Campaigns — most recently active campaigns with links.

  • Recent Created work — most recently created components.

  • Active Journeys — most recently active journeys with links.

Improved

  • Forms (not legacy) are now compliant by default with the European Accessibility Act.

Fixed

  • Fixed UI issues with the email checklist.

  • Fixed an issue where journeys failed to send emails.

Dynamics 365 journey steps, drilldown reports, and dashboard exports

Dynamics 365 integration: six new journey steps

  • Create/Update Lead

  • Add Activity

  • Add Lead activity

  • Add Contact activity

  • Add Lead to Marketing List

  • Add Contact to Marketing List

Reports

  • Email checklist contacts drilldown — bulk actions and export directly from the checklist.

  • Dashboard report contacts drilldown — click any number to see the identified contacts.

  • Dashboard report export — export dashboard data.

Fixed

  • Further improvements to the email domain authentication process.

  • Fixed an issue where bulk actions failed to update legal basis.

  • Improvements to the Traffic Analyzer drilldown panels while filtered.

  • Manage automations now lists up to 50 contacts per page.

  • The LinkedIn integration can now be connected to organisation Brand pages.

  • Fixed an issue where the original traffic source was sometimes not set correctly.

  • Fixed an issue where a paused SuperOffice automation did not resume after a contact was created in SuperOffice.

  • The SuperOffice Legal basis sync now updates all SuperOffice contacts with a matching email address.

Traffic Analyzer drilldown and Email Reputation

  • Traffic Analyzer drilldown — click any segment to view details or filter the entire report by that segment.

  • Email Reputation — the Email Health report now includes a "Reputation findings" widget, reporting domain issues that may affect deliverability.

Improved

  • Improvements to email domain authentication and validation — more scenarios covered, additional checks, and easier to restart.

Fixed

  • Fixed a timezone mismatch between the contact timeline and the detailed event description.

  • Fixed an issue where "Original Traffic Source" could be overwritten when a contact gained a "Created Source".