Add Email domain

Step-by-step instructions for adding an email domain to your eMarketeer account.

An authorized email domain is required to send emails from eMarketeer. Without one, outgoing email is not available on your account.

This guide walks you through authenticating your domain so you can send email from your own address with the best possible deliverability.

1

Open Email Domains

In eMarketeer, click the gear icon in the top right and choose Account Settings. Open Email Domains and click Add A Domain.

2

Enter your domain

Enter the domain you want to authorize (for example, yourdomain.com) in the Domain field of the Add Domain dialog and click Add.

Add Domain dialog with the Domain field filled in and the Cancel and Add buttons

3

Add DNS records

The new domain appears in the list with the status Pending, and the Authenticate Domain dialog opens automatically. It lists the DNS records to add: DKIM and SPF (mandatory), DMARC, and MAIL FROM. Add them to your DNS. If you do not have access to your company's DNS — often the IT department owns it — click Click here to generate an email at the bottom of the dialog to send the records to the person in charge. This opens a new email in your email program with the records already filled in.

Authenticate Domain dialog listing the DKIM, SPF, DMARC and MAIL FROM records

New email in the email program with the DNS records filled in, opened from the Authenticate Domain dialog

4

Click Authenticate

Once the records are in place, open the domain's Authenticate Domain dialog again and click Authenticate.

5

Confirm authentication

If the records are correct, the domain status changes to Authenticated. If something is wrong, the failing record is marked with a red cross in the Status column. If eMarketeer cannot verify the records within 72 hours, the domain shows Failed: click Restart Validation to try again.

Authenticate Domain dialog with red crosses on the failing DKIM and SPF records

Email Domains list with domains marked Authenticated, Pending and Failed

DNS changes usually propagate quickly, but allow up to 48 hours.

Once the domain is authenticated, you can send from eMarketeer using your domain as the From address with the best possible deliverability. You can repeat this process for as many domains as you need. If you run into questions, email [e-mail].