Creating your first form (Legacy)
A step-by-step guide to creating a Legacy Form in eMarketeer, from setup through the thank-you page and optional confirmation email.
This guide is for the Legacy version of Forms, which will be deprecated. Some customers do not have access to this component.
To create a new Legacy Form it is required that you create a campaign first. If you don't have a campaign ready, see How to create a new campaign.
This guide walks you through creating a Legacy Form in eMarketeer — for an event signup, newsletter signup, or any other use.
By the end you will have a working form with a thank-you page and an optional confirmation email.
Fill in settings, choose a template, create the form
Settings
Component name: Give the form a unique name so you can find it later. Describe its purpose in the campaign — for example, "Registration" for a registration form. Only you see this name; it is not shown to visitors.
Template
Pick a template from one of the tabs as a starting point for the design. This guide uses Sign-up Basic from the Sign-Up Forms tab. Custom templates saved on your account appear under My Templates.
Create form component
Once settings and template are set, click Create to create the component.
The form editor
After you click Create, the editor opens. The left-side menu lets you add form items, access tools, and change settings. The rest of the page shows the form content, imported from the template.
The content is made up of content blocks called form items, which you edit individually in the following steps.
Change the introduction text
The first form item in most templates is a Rich Text block where you can introduce the form or add relevant information such as dates, times, and locations.
To edit any form item, either click its Edit button or double-click the block itself. A popup opens where you can change the text, questions, or answers.
Adjust the Registration block
The Registration block is the most important block in any form that is not collecting anonymous answers. It saves the visitor's contact information with their submission and matches it against your eMarketeer contact database — updating an existing contact card or creating a new contact if none exists.
What you can ask for in the Registration block is tied to the fields on a contact card. You choose which fields to ask for and which are required. The Registration block always asks for the visitor's email address, because it is a required field on a contact card.
The most commonly used form items
This step covers the basic question types to get you started.
Radio button: A question with multiple pre-defined answers where the visitor picks one.
Checkbox: A question with multiple pre-defined answers where the visitor can pick several.
Textbox: A question where the visitor can write any text answer. Use this for longer answers.
Multi Text: A form item with several short text questions. Use this for short answers.
Consent: A checkbox with text of your choosing. Selecting it updates the Consent setting on the visitor's contact card — useful when you need explicit consent to store contact information.
You can find these question types in the Add Form Item menu in the top-left of the form editor.
Set up the thank-you page
After a visitor submits, they are redirected to the thank-you page to confirm their answer was saved. The default thank-you page contains a single text block, which you can edit to fit your form. Open the thank-you page settings by clicking Thank You Page in the left-side menu.
You have two options: a hosted thank-you page or a custom URL. The hosted page is the default — change the text and you are done. Use a custom URL if you want to redirect visitors to a specific page, such as one on your own website.
To edit the text shown on the hosted page, click Edit as shown above.
Use a confirmation page (optional)
We do not recommend using this feature unless you need it, but for longer surveys you may want to let visitors review their answers before submitting. The confirmation page shows their answers and gives them a choice: Edit their answers or Finish to submit.
When active, the confirmation page appears after the visitor proceeds from the form. The visitor must click Finish to confirm. They are then redirected to the thank-you page and, if configured, sent a confirmation email.
Configure a confirmation email (optional)
Confirmation email settings let you send a copy of each submission to a specified email address, and send a copy of the answers back to the person who submitted them.
Options:
Activate Confirmation Email: Turn the feature on for this form.
Send to responding contact: Send the contact a confirmation with their answers.
Send to specific e-mail: Send a copy of every submission to yourself or a colleague.
Add Edit Link in e-mail: Let the contact go back and edit their answers later. Not recommended in most cases.
Sender Name: The sender name shown in the recipient's email client.
Sender E-mail Address: The sender address shown in the recipient's email client.
Email Subject: The subject line shown in the recipient's email client.
Publish your Legacy Form
Once your Legacy Form is ready, open Edit Form at the top of the editor and choose Publish Form to see your sharing options.
Direct URL: Copy the URL shown at the top of the page to share the form — send it to colleagues, post it on social media, or link it from your website. Always use this URL, not a session URL from your browser's address bar: visiting the link yourself and copying it from there gives you a session-specific URL instead of the shared one.
Website Integration: Embed the form on your own website. Use the IFRAME snippet to render the form exactly as designed, or the raw HTML under FORM if you need full control over the markup. Our support cannot always help with issues here because it is implemented outside eMarketeer. Skip this option unless you are comfortable with this kind of integration.
E-mail: Link to the form from an email using the "Link to Form" feature in the e-mail editor, or paste the direct URL into your own e-mail client. See the linking section in Creating your first email.
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