> For the complete documentation index, see [llms.txt](https://support.emarketeer.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.emarketeer.com/integrations/superoffice/superoffice-signals.md).

# SuperOffice Signals

Any Signal sent to eMarketeer can be used to:

* Find contacts in a contact filter, including filtering on specific values in the Signal
* Trigger Journeys when the Signal arrives
* Generate leads on the lead board
* Set Lead Score for the Signal

## Subscribe to SuperOffice events

To subscribe to SuperOffice events, open the SuperOffice integration page in eMarketeer. At the bottom of the settings page you find the events you can subscribe to.

<div align="left" data-with-frame="true"><img src="/files/vSZwFX2BGa3xZa7AlueN" alt="SuperOffice event subscription toggles in eMarketeer"></div>

Enable the toggle switches for the events you want SuperOffice to send to eMarketeer.

If the contact email address in a received event does not exist in eMarketeer, the contact is created.

## Sale Sold

This event is sent to eMarketeer when a sale is closed as "Sold" in SuperOffice. The data sent to eMarketeer is:

* Email address (of the related contact in the sale)
* Sale ID
* Sale name
* Sale Type
* Sale value

Example use cases:

* Move a lead on the lead board to "Won" when a sale closes in SuperOffice
* Send a thank-you email to a new customer
* Set the contact status to customer

## Sale Lost

This event is sent to eMarketeer when a sale is closed as "Lost" in SuperOffice. The data sent to eMarketeer is:

* Email address (of the related contact in the sale)
* Sale ID
* Sale name
* Sale Type
* Sale value

Example use cases:

* Move the lead to "Lost" on the lead board
* Tag the contact as a lost sale for future win-back campaigns

## Sale Created

This event is sent to eMarketeer when a sale is created in SuperOffice. The data sent to eMarketeer is:

* Email address (of the related contact in the sale)
* Sale ID
* Sale name
* Sale Type
* Sale value

Example use cases:

* Start a nurturing Journey for a newly created sale

## Contact Created

This event is sent to eMarketeer when a contact is created in SuperOffice. The data sent to eMarketeer is:

* Email address (of the created contact)
* Signal ID (`New Contact Created`)

Example use cases:

* Send a privacy notification email to new contacts


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.emarketeer.com/integrations/superoffice/superoffice-signals.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
