> For the complete documentation index, see [llms.txt](https://support.emarketeer.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.emarketeer.com/legal/cookie-policy.md).

# Cookie Policy

## Our Cookie Usage Policy

We use cookies on our website for various purposes. In most cases, there is no standard method to disable cookies without affecting the site’s functionality. If you’re unsure whether you need cookies, we recommend keeping them enabled to ensure a smooth experience.

### Disabling Cookies

You can prevent cookies from being set by adjusting your browser settings (refer to your browser’s Help section). Please note that disabling cookies may negatively impact functionality and disable key features on our site and others. We therefore recommend keeping cookies enabled.

### Customize Your Cookie Preferences

You can manage your cookie preferences using the Osano Cookie Consent tool. This tool records your consent and periodically requests re-confirmation when changes occur. Essential cookies are always active and cannot be disabled.

### Types of Cookies We Use

1. **Login-related Cookies**\
   Used to remember your login status and cleared upon logout for security.
2. **Email Newsletters-related Cookies**\
   Track subscription status and show appropriate messages.
3. **Forms-related Cookies**\
   Remember form input to streamline future submissions.
4. **Essential Cookies**\
   Enable basic functionality and secure access to the site.
5. **Analytics**\
   Help us measure performance and understand user behavior (data is anonymized).
6. **Marketing**\
   Used by third parties like Facebook, LinkedIn, and Google to evaluate campaign performance.
7. **Personalization**\
   Store preferences like language or username to enhance your experience.

### Cookies We May Use

| Name                                   | Provider   | Classification            | Purpose                       | Expiry       |
| -------------------------------------- | ---------- | ------------------------- | ----------------------------- | ------------ |
| \_ga                                   | Google LLC | Marketing                 | Distinguish users             | 2 years      |
| \_ga                                   | Google LLC | Marketing                 | Distinguish users             | 24 hours     |
| \_ga                                   | Google LLC | Marketing                 | Limit user requests           | 1 minute     |
| \_ga                                   | Google LLC | Marketing                 | Unique user ID                | 30s – 1 year |
| \_ga                                   | Google LLC | Marketing                 | Link Analytics & Ads          | 90 days      |
| intercom-id                            | Intercom   | Personalization/Marketing | Anonymous identifier          | 9 months     |
| intercom-sessiofu\_remember\_usernamen | Intercom   | Personalization/Marketing | Session tracking              | 1 week       |
| intercom-device-id                     | Intercom   | Marketing                 | Device identification         | 9 months     |
| auth0                                  | Auth0      | Login                     | Session management            | –            |
| auth0-compat                           | Auth0      | Login                     | SameSite fallback             | –            |
| auth0-mf                               | Auth0      | Login                     | Device trust level            | –            |
| did                                    | Auth0      | Login                     | Device protection             | –            |
| em\_locale\_language                   | eMarketeer | Personalization           | Language setting              | 1 year       |
| fu\_remember\_username                 | eMarketeer | Login                     | Remember username             | 1 year       |
| lt                                     | eMarketeer | Login                     | CSRF token                    | 1 year       |
| eMarketeer\_tenantId                   | eMarketeer | Login                     | Remember last accessed tenant | 1 year       |
| cookietest                             | eMarketeer | Login                     | Session ID handling           | 1 year       |
| EmarketeerPing                         | eMarketeer | Marketing                 | User interaction tracking     | 1 year       |
| EMSESSID                               | eMarketeer | Login                     | Session ID                    | 1 year       |


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