Change log

Release 2024-07-31

Main features
  • SuperOffice alarm flag - Partial release which aims to enable the notification bell on certain activities created by eMarketeer.
  • SuperOffice "new contact created" signal - Under Super Office integration settings in eMarketeer you can now opt to enable "New contact created" signal. When this is enabled, any new contact created in SuperOffice will automatically be created in eMarketeer and can triggerJourneys. This is ex. useful for sending welcome emails to new contacts.
  • Journey: Delete lead step - When a contact reaches this step it is removed from all lead boards.
  • Export direct to Excel - Exports of contacts in eMarketeer now has the option to export directly to an Excel file.
  • Contact lists shows name in UI - When clicking to view a contact list, the list name is now visible in the UI.
Various maintenance and bug fixes
  • Stabilized SMS sending further
  • Small improvements of Dynamics365 integration
  • Fixed bug when copying certain components in a campaign
  • Fixed bug in Forms where hidden required questions prevented submission

Previous releases

Release 2024-07-04

Main features
  • Journey starting point: New filters available on "Dates". Ex. "Last email sent"
  • Journeys: Personalize descriptions of sales and activities with contact card fields
  • Journeys: See step settings on active Journeys (Editing is disabled when active)
  • Lead board: filter lead board per sales user
  • Lead board: filter on unsassigned leads
  • Application: language is now set under "settings" -> "My Account"
  • Application: Contact engagement filter, added 6 months to date range
  • API: List contact lists
  • API: Delete contact
  • SuperOffice side panel: Show active subscriptions
  • SuperOffice consent sync: Now happens on schedule every 30 minutes. (Previously ly when sending emails)
  • Microsoft Dynamics consent sync: Now happens on schedule every 30 minutes.
Bugs solved:
  • Unable to remove leads from the lead board
  • Automation Push to URL gave success even if it failed
  • Journey step: add subscription sometimes failed
  • Unsubscribe page looked bad on mobile
  • "Tell a friend" in emails did not always work
  • Generating leads on lead board sometimes took too long
  • SO side panel social icons missing
  • Read on web link did not work if the email content had campaign fields

Release 2024-04-18

Improvements to help customers use a better email practice are implemented. Read more about best practices here.
  • Email domains via-em.com removed for new customers using custom domain.
    • Using your own company domain increases delivery quality.
  • Default sending settings are now the most GDPR friendly method which only sends to contacts having a positive consent. (No record of consent will block sending). This affects new customers only.
  • Improved pre-sendout email validation to reduce bounces.
  • Email service redundancy implemented
  • New contact email status "Inactive email".
    • New sendout option - "Exclude inactive contacts". Read more
    • New contact filter on "Deliverable but unengaged" in the delivery filter.
Other new features and changes
  • Microsoft Dynamics CRM integration phase one. (Documentation)
    • Connect, import from CRM and consent sync available

Release 2024-03-23

  • This release was maintenance related.
    • Upgrade PHP and rewrite of several functions
    • Re-write of SMS sending module for performance and stability
  • Other small fixes and adjustments to the system and UI

Release 2024-02-12

  • Journeys
    • Trigger Journey from contact card/lead card and side panel in SuperOffice. Create Journeys and let users in eMarketeer or CRM trigger them from the contact card on selected contacts.
    • Compliance with Google/Yahoo email requirements The settings page for "Authenticate email domain" now contains and checks all DNS records required to send emails complying to Google and Yahoo's new requirements. This improves delivery also to all email deliveries and allows better Dmarc alignment.
    • Journeys, create with manual starting point (without filter) If you create Journeys only to be triggered on Contact cards you can now select "Manual trigger" when cresting Journeys.
    • Journey step conditions (skip if conditions are not met) Some steps you may want to skip if some criteria is not met (without creating a new branch). You can now do this by setting conditions on the steps.
    • Journey: Dynamic recipient on Notifier step Use @ character to insert contact card fields as recipient address. Useful if you have sales contact email as custom field on your contacts.
  • SuperOffice Side panel
    • Create contact If the contact you want to show the side panel for is missing in eMarketeer, you now get the option to create it.
      • Note: For this to work you need to restart your integration so the web panels get updated..
    • Side panel in SO requires no paid user The new side panel for contact and company summary requires an eMarketeer user. You can now create users that are free, and only have access to these side panels.

Release 2024-01-15

  • Journey Templates
    • You will be able to choose from a number of categorized, pre-built Journeys to adapt to your needs.
  • Journey Step: Wait for trigger
    • This step waits until a contact performs a defined task before the Journey continues.
  • SuperOffice Signals: Sale Closed
    • SuperOffice can tell when a sale is closed (sold or lost) and send the sale data to eMarketeer. This can be used to:
      • Move a lead to sold/lost automatically
      • Send a welcome email to new customers
      • Trigger any Journey to react on a sale closed

Release 2023-12-04

  • Facebook connector
    • Now you can receive Lead Form submits from Facebook Ads directly into eMarketeer for scoring, nurturing and lead generation. Connect from your settings page.
  • Transactional email sendouts
    • When sending an email you can now opt to override consent and send to the whole list. Use with caution, only for non-marketing emails.
  • Custom Signals
    • Using the API you can now send custom signals from other systems which will show on your contacts timeline. These can be scored, trigger journeys and leads.

Release 2023-11-08

  • SuperOffice Consent Sync complete rebuild
    • Now works on Online and onPremise
    • Syncs consent when sending emails and SMS. Read more
  • Journey improvements
    • Send email: Transactional option (ignore consent)
    • IF/Else logic
      • Now it uses only the latest answer in a form when checking if/else.
      • Note: This takes effect only after the maintenance scheduled for 11 nov 2023.
    • SuperOffice create activity and sale - new options
      • Add to project (adds contact and sale/activity to the project)
      • Select assigned SO sales user (use automatic or specific assigment)
    • Legal basis, optional description text when setting legal basis.
    • New triggers for starting a journey
      • Legal basis change
      • Lead stage change
  • Contacts
    • Show tags in contact list
  • SuperOffice side panel (Contact summary)
    • Show legal basis information
    • Show contact tags
  • Forms open/close settings
    • New editor for closed message (formatting and links)
  • Bug fixes
    • When deleting a form answer, the timeline event should also be deleted.

Release 2023-10-16

  • Journey step: start new Journey - start a new Journey as a step in the flow
  • Journey Step: Send notifier email
  • API for tags
  • Show Tags in campaign list
  • SuperOffice Sidepanel shows what was answered in a eMarketeer form or Linkedin Lead Gen Form
  • Lead Board: Quick share to CRM (Finds best match)
  • Speed up email send from Journeys and Quick send
plus various bug fixes
  • javascript in Form design html failed to save
  • Journeys stats and duplicate emails etc
  • various small fixes

Release 2023-09-12

  • New API released for
    • Contacts
    • Engagement (history/stats)
    • Tags
  • Access API key and Swagger docs from your account under "Settings"

Release 2023-08-03

  • LinkedIn connector for Lead Gen Forms. Automatically send submitted lead forms on LinkedIn to eMarketeer.
  • Signals API - allows external systems to send contacts and events to eMarketeer.