Change log

Release 2024-04-18

Improvements to help customers use a better email practice are implemented. Read more about best practices here.

  • Email domains via-em.com removed for new customers using custom domain.
    • Using your own company domain increases delivery quality.
  • Default sending settings are now the most GDPR friendly method which only sends to contacts having a positive consent. (No record of consent will block sending). This affects new customers only.
  • Improved pre-sendout email validation to reduce bounces.
  • Email service redundancy implemented
  • New contact email status "Inactive email".
    • New sendout option - "Exclude inactive contacts". Read more
    • New contact filter on "Deliverable but unengaged" in the delivery filter.

Other new features and changes

  • Microsoft Dynamics CRM integration phase one. (Documentation)
    • Connect, import from CRM and consent sync available

 

Previous releases

Release 2024-03-23

  • This release was maintenance related.
    • Upgrade PHP and rewrite of several functions
    • Re-write of SMS sending module for performance and stability
  • Other small fixes and adjustments to the system and UI

Release 2024-02-12

  • Journeys
    • Trigger Journey from contact card/lead card and side panel in SuperOffice.
      Create Journeys and let users in eMarketeer or CRM trigger them from the contact card on selected contacts.
    • Compliance with Google/Yahoo email requirements
      The settings page for "Authenticate email domain" now contains and checks all DNS records required to send emails complying to Google and Yahoo's new requirements. This improves delivery also to all email deliveries and allows better Dmarc alignment.
    • Journeys, create with manual starting point (without filter)
      If you create Journeys only to be triggered on Contact cards you can now select "Manual trigger" when cresting Journeys.
    • Journey step conditions (skip if conditions are not met)
      Some steps you may want to skip if some criteria is not met (without creating a new branch). You can now do this by setting conditions on the steps.
    • Journey: Dynamic recipient on Notifier step
      Use @ character to insert contact card fields as recipient address. Useful if you have sales contact email as custom field on your contacts.
  • SuperOffice Side panel
    • Create contact
      If the contact you want to show the side panel for is missing in eMarketeer, you now get the option to create it.
      • Note: For this to work you need to restart your integration so the web panels get updated..
    • Side panel in SO requires no paid user
      The new side panel for contact and company summary requires an eMarketeer user. You can now create users that are free, and only have access to these side panels.

Release 2024-01-15

  • Journey Templates
    • You will be able to choose from a number of categorized, pre-built Journeys to adapt to your needs.
  • Journey Step: Wait for trigger
    • This step waits until a contact performs a defined task before the Journey continues.
  • SuperOffice Signals: Sale Closed
    • SuperOffice can tell when a sale is closed (sold or lost) and send the sale data to eMarketeer. This can be used to:
      • Move a lead to sold/lost automatically
      • Send a welcome email to new customers
      • Trigger any Journey to react on a sale closed

Release 2023-12-04

  • Facebook connector
    • Now you can receive Lead Form submits from Facebook Ads directly into eMarketeer for scoring, nurturing and lead generation. Connect from your settings page.
  • Transactional email sendouts
    • When sending an email you can now opt to override consent and send to the whole list. Use with caution, only for non-marketing emails.
  • Custom Signals
    • Using the API you can now send custom signals from other systems which will show on your contacts timeline. These can be scored, trigger journeys and leads.

Release 2023-11-08

  • SuperOffice Consent Sync complete rebuild
    • Now works on Online and onPremise
    • Syncs consent when sending emails and SMS. Read more
  • Journey improvements
    • Send email: Transactional option (ignore consent)
    • IF/Else logic
      • Now it uses only the latest answer in a form when checking if/else.
      • Note: This takes effect only after the maintenance scheduled for 11 nov 2023.
    • SuperOffice create activity and sale - new options
      • Add to project (adds contact and sale/activity to the project)
      • Select assigned SO sales user (use automatic or specific assigment)
    • Legal basis, optional description text when setting legal basis.
    • New triggers for starting a journey
      • Legal basis change
      • Lead stage change
  • Contacts
    • Show tags in contact list
  • SuperOffice side panel (Contact summary)
    • Show legal basis information
    • Show contact tags
  • Forms open/close settings
    • New editor for closed message (formatting and links)
  • Bug fixes
    • When deleting a form answer, the timeline event should also be deleted.

Release 2023-10-16

  • Journey step: start new Journey - start a new Journey as a step in the flow
  • Journey Step: Send notifier email
  • API for tags
  • Show Tags in campaign list
  • SuperOffice Sidepanel shows what was answered in a eMarketeer form or Linkedin Lead Gen Form
  • Lead Board: Quick share to CRM (Finds best match)
  • Speed up email send from Journeys and Quick send
plus various bug fixes
  • javascript in Form design html failed to save
  • Journeys stats and duplicate emails etc
  • various small fixes

Release 2023-09-12

  • New API released for
    • Contacts
    • Engagement (history/stats)
    • Tags
  • Access API key and Swagger docs from your account under "Settings"

Release 2023-08-03

  • LinkedIn connector for Lead Gen Forms. Automatically send submitted lead forms on LinkedIn to eMarketeer.
  • Signals API - allows external systems to send contacts and events to eMarketeer.