Campaign Basics

Creating your first SMS

68 views August 2, 2022 Aiden 1

Creating your first SMS to publish an App or notify about an event may be new to you but it is only a few steps to set it up in eMarketeer and this guide will show you how to do it.


1. Starting from the Campaign page, click the [Add SMS] button.

The [Add SMS] Button

2. Filling the settings fields, choosing a Template to use, and Creating the SMS Component.

SMS Settings

Settings

  • Name your SMS:
    Give your SMS a unique name so that you can find it later. It is recommended that the name also describes the purpose of the SMS component in the context of the Campaign (eg. “Invitation” if the SMS component is an email invitation). This name is something only you will see and will not be shown to your Contacts.

Template

Select a Template from one of the tabs to use as a base for the design of the SMS.
For this guide, I’ve chosen the Template called Mobile App Delivery.
If your company has custom Templates saved on the Account then they will be shown on a tab called [My Templates].

Create SMS Component

After filling out the settings fields and selecting a Template to use you can click the [Create SMS] button to create the Component.

 

3. The SMS Editor

After clicking the [Create SMS] button in step 2, the SMS will be created and the SMS editor will open so that you can update the Content of your new component.
The page will show a text box where you can edit your SMS content and the Sender ID options underneath that.
The Sender ID of the SMS is the name of the sender as shown on the recipients phone. The default Sender ID is eMarketeer, but you can also request a Sender ID of your choosing as described in this article.
Underneath that you will find the SMS Testing feature which you can use to quickly send the SMS to yourself to see how it looks when received. Note that any links that you include in the SMS will not work in the Test SMS, so you will have to send the SMS the normal way if you need to test any links.

The SMS editor view

4. Changing the SMS Content

To change the text of the SMS you simply edit the text in the text box, and you have the options of adding Links and Personalised text such as the recipient’s name using the buttons found above the text box. An additional feature of SMS is that link that point to other eMarkteer components are personalised, which means that if you send out a link to a Mobile App component for an event it can include a unique QR code or badge that the visitor can use to identify themselves at the event.

Remember to click the [Save Message] button after making your changes to the content to save your work.

 

5. Sending your SMS

Sending an SMS is done similarly to how you send an Email via eMarketeer and have many of the same options.
You can find a guide on how to send emails here: [How to send an Email]

Note that the phone numbers you have for your contacts need to include country code and follow standard formatting before you send your SMS. Example: +46701231231

For more advanced ways of sending SMS you can also check out our guides on Email sending options.

 

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